Client Care
Shipping & Returns
Ruyah currently ships throughout the UAE.
Shipping
Please allow approximately 3 to 5 business days for your order to be prepared before dispatch.
Delivery times may vary depending on the destination and courier service.
Made to order, customized or altered pieces may require additional preparation time. Where applicable, the estimated timeframe will be communicated before the order is confirmed.
We look forward to expanding Ruyah delivery across the GCC and internationally in the future.
Returns & Exchanges
At this time, Ruyah does not offer returns or exchanges for change of mind purchases.
We kindly encourage customers to review product descriptions, measurements and the relevant Size Guide carefully before placing an order.
If you receive an incorrect, damaged or faulty item, please contact Ruyah promptly after receiving your order and provide your order details and supporting photographs where applicable.
Our team will review the matter and arrange an appropriate resolution where applicable.
Customized, altered and made to order pieces are considered final sale unless the item received is incorrect, damaged or faulty.