Client Care

Returns Policy

At this time, Ruyah does not offer returns or exchanges for change of mind purchases.

We kindly encourage customers to review product descriptions, measurements and the relevant Size Guide carefully before placing an order.

If you receive an incorrect, damaged or faulty item, please contact Ruyah promptly after receiving your order and provide your order details and supporting photographs where applicable.

Our team will review the matter and arrange an appropriate resolution where applicable.

Customized, altered and made to order pieces are considered final sale unless the item received is incorrect, damaged or faulty.

For assistance, contact Ruyah on WhatsApp.

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